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How we review insurance content

Last updated: · Reviewed by Costas Matheou

This is the editorial policy of DigiCare Insurance, an online insurance agency for Greece. We check every page against official sources and the insurer's own documents before it is published, and a licensed insurance agent reviews each one.

Who reviews our pages

Costas Matheou, licensed insurance agent and co-founder of DigiCare, reviews every product page, quote page and guide before it goes live. His credentials are on his author page.

He is currently the only reviewer; we have no lawyer or actuary on the team yet. Until we do, every legal and tax statement links directly to the law or official source it comes from.

Which sources we use

  • Official (primary)

    Examples
    Greek law and the Government Gazette, the Bank of Greece, gov.gr, ΑΑΔΕ, e-ΕΦΚΑ, ΕΟΠΥΥ, ΕΛΣΤΑΤ, EU law on EUR-Lex, EIOPA
    How we use it
    Required for every legal, tax, regulatory or statistical fact

  • Insurer documents

    Examples
    The product information document (IPID), policy wording, a dated written quote
    How we use it
    Cover terms, exclusions, limits and prices

  • Context only

    Examples
    Other agencies and brokers, comparison sites, news articles
    How we use it
    Never the only source for a fact; named when relevant, never linked

We check facts against Greek law and the Government Gazette (ΦΕΚ, et.gr), the Bank of Greece, gov.gr and EU law on EUR-Lex.

Two sources for every fact

Each fact needs two independent sources, and at least one must be official. We log the date we verified it, and the page shows the date it was last updated. If we cannot find two, the fact comes off the page.

How we source prices

A price on our site comes from a written quote by the insurer, never from an estimate. Each price shows the date of the quote and the risk profile behind it (for a car, for example: driver age, vehicle, postcode). Prices are indicative: your premium depends on your details. Quoted prices include Greek insurance premium tax, which is about 15% for most non-life cover and 20% for fire cover (Law 4334/2015).

Which insurers we name

We only name an insurer that is authorised to sell insurance in Greece, either licensed in Greece or licensed in another EU country and notified to sell in Greece. We check this against the Bank of Greece register before the insurer appears on a page.

How often we re-check facts

  • Prices

    Re-checked every
    30 days

  • Legal and regulatory facts: fines, minimum legal cover, tax, ΕΟΠΥΥ rules, the natural-disaster scheme

    Re-checked every
    90 days

  • Guides as a whole

    Re-checked every
    180 days

The "Updated" date on a page changes only when the content changes in substance: a fact, a price, a rule or a new section. Fixing a typo does not change it.

First-hand experience in guides

Guides are written in Costas's voice. Personal experience appears only where Costas has confirmed it. On legal and tax topics there are no anecdotes, only sourced facts.

How we use AI tools

We use AI tools to research, draft and prepare the language versions of pages. AI never sets a price, decides what a policy covers or publishes a page. A draft cannot be published until every fact has been checked against the sources above and Costas has reviewed it. Automated checks also block wording we do not allow, such as "cheapest", "guaranteed" or "covers everything".

Which websites we link to

We link to official sources so you can check a fact yourself. We do not link to other brokers or agencies, to insurers' sales pages or to comparison sites. Every external link opens in a new tab.

What our pages are not

Our pages explain how insurance works in Greece and what a policy covers. They are not personal legal, tax or medical advice. For a decision that depends on your own situation, ask us for a quote and read the insurer's documents before you buy.

How we are paid

DigiCare is an insurance agency. The insurer pays us a commission, which is already part of the premium; you pay no extra fee for a quote. The commission does not change what a page says about cover, exclusions or price.

Report an error

If you find a mistake, e-mail us with the page address and what you think is wrong, or use our contact page. We check your report against the source. If the page was wrong, we correct it, and if the correction is substantive the "Updated" date changes.

Email: info@digicare-insurance.gr

Corrections log: no corrections published yet (as of 24 September 2026).

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